Delivery Deadlines and Refunds: (this is only relevant for the pre-order)
If we do not ship your order within 120 days from the day you placed the order, we will refund 100% of your purchase price for the order.
14 Day Refund Policy
Once you receive your chair, you can return it within 14 days for any reason and get a full refund. You are responsible for all shipping and handling costs if you decide to return the chair within 14 days of ordering it.
Refund Policy for Defective Products
Any of our chairs with defects in workmanship can be returned up to 30 days from the date of purchase for a full refund. The Activeseat Co. LLC. will be responsible for all shipping and handling costs if you decide to return the chair you bought from us for defects in workmanship within 30 days of ordering it.
Our 1 year limited warranty covers any of our chairs with defects in workmanship. This limited warranty does not cover damage to the chair that was caused by the user. Once the chair is returned to The Activeseat Co. LLC. we will determine in our sole discretion if the chair was damaged by the user or if it was a defect in workmanship. You are responsible for all shipping and handling costs if you decide to return the chair within the 1 year limited warranty period.